Registration

  • Registration and payment must be complete before a student can participate.

  • We encourage registrants to take advantage of the early bird discount.

  • If a class is full, you can put yourself on the wait list. If/when space becomes available, the student will be notified and registration can be made. There is no charge to be on the waitlist.

  • We do not prorate classes.

  • Payments are made by credit card only. We do not accept cash or checks.

  • Coaches will have a student roster on-site. Check with your coach that your name is on the roster before participating. Your coach will establish his/her own method of communication to notify you in case of rain cancellation (email/text/phone call).

What to Bring

  • During this COVID-19 period, we strongly recommend that you bring your own racquet. Our coaches will provide balls and spare racquets. If you are interested in buying a racquet, ask your coach for recommendations.

  • Wear comfortable clothes and athletic shoes with non-marking soles. Bring a water bottle, towel, hand sanitizer and sunscreen. Items should be kept in a single bag.

  • Please arrive on time and refrain from using your cell phone during class. The USTA is not responsible for any personal items left behind at the courts.

Refunds, Transfers, Make-Up Classes

  • Refund requests must be submitted to the Play and Learn Coordinator five days prior to the first day of class.

  • A $8.00 change fee is charged for each changed, transferred or cancelled registration if notified after the early bird discount deadline.

  • Once the class has started, refunds will not be given.

  • Transfers can be made through week 2 of the session, if space is available.

  • Refund and transfer requests: contact the Play and Learn Coordinator by email: playandlearntennis@hawaii.usta.com or 808-585-9530 (please do not text). Email is preferred.

  • Make-up classes are provided when the instructor has to cancel a class due to a rain-out or other facility availability issue. Make-up classes are provided if a class falls on a holiday that restricts us from having class on that day. Make-up classes are not available for a student’s personal conflict or inability to attend a scheduled class.

Cancellations and Changes

  • Class schedules, times and locations may change, sometimes on short notice, due to court availability or site improvements.

  • If fewer than 4 students enroll, a class may also be cancelled due to low enrollment. A drills class may be cancelled if 5 or less students are enrolled.

  • When a class is cancelled or rescheduled, you will be notified via email. You will have the option to receive a full refund or transfer to another class.

Inclement Weather

  • If courts are wet at class time, class is cancelled. Please come to the courts unless you are notified that class is cancelled. Make-up classes are held during the week following the completed session.

  • When a class is cancelled due to rain or an observed holiday, it will be made up within two weeks of the session end date at the same day/time/location. Coaches will inform you if a make-up is scheduled at another time or day.

  • After two weeks, if the session cannot be completed due to rain-outs, partial refunds will be issued.

Holidays

  • There will be no class on the following holidays:

    • President’s Day: 2/19/24

    • Memorial Day: 5/31/24

    • 4th of July: 7/4/24

    • Labor Day: 9/2/24

    • Thanksgiving Day: 11/28/24