Registration
Registration and payment must be complete before a student can participate.
We encourage registrants to take advantage of the early bird discount.
If a class is full, you can put yourself on the wait list. If/when space becomes available, the student will be notified and registration can be made. There is no charge to be on the waitlist.
We do not prorate classes.
Payments are made by credit card only. We do not accept cash or checks.
Coaches will have a student roster on-site. Check with your coach that your name is on the roster before participating. Your coach will establish his/her own method of communication to notify you in case of rain cancellation (email/text/phone call).
What to Bring
Our coaches will provide balls and spare racquets if you don’t own one. If you are interested in buying a racquet, ask your coach for recommendations.
Wear comfortable clothes and athletic shoes with non-marking soles. Bring a water bottle, towel, hand sanitizer and sunscreen. Items should be kept in a single bag.
Please arrive on time and refrain from using your cell phone during class. The USTA is not responsible for any personal items left behind at the courts.
Refunds, Transfers, Make-Up Classes
Refund requests must be submitted to the Play and Learn Coordinator five days prior to the first day of class.
A $8.00 change fee is charged for each changed, transferred or cancelled registration if notified after the early bird discount deadline.
Once the class has started, refunds will not be given.
Transfers can be made through week 2 of the session, if space is available.
Refund and transfer requests: contact the Play and Learn Coordinator by email: playandlearntennis@hawaii.usta.com or 808-585-9530 (please do not text). Email is preferred.
Make-up classes are provided when the instructor has to cancel a class due to a rain-out or other facility availability issue. Make-up classes are provided if a class falls on a holiday that restricts us from having class on that day. Make-up classes are not available for a student’s personal conflict or inability to attend a scheduled class.
Cancellations and Changes
Class schedules, times and locations may change, sometimes on short notice, due to court availability or site improvements.
If fewer than 4 students enroll, a class may also be cancelled due to low enrollment. A drills class may be cancelled if 5 or less students are enrolled.
When a class is cancelled or rescheduled, you will be notified via email. You will have the option to receive a full refund or transfer to another class.
Inclement Weather
If courts are wet at class time, class is cancelled. Please come to the courts unless you are notified that class is cancelled. Make-up classes are held during the week following the completed session.
When a class is cancelled due to rain or an observed holiday, it will be made up within two weeks of the session end date at the same day/time/location. Coaches will inform you if a make-up is scheduled at another time or day.
After two weeks, if the session cannot be completed due to rain-outs, partial refunds will be issued.
Holidays
There will be no class on the following holidays:
President’s Day: 2/19/24
Memorial Day: 5/31/24
4th of July: 7/4/24
Labor Day: 9/2/24
Thanksgiving Day: 11/28/24